Maria Ballestar

Azerbaijan: Putting Azerbaijan on the map

Azerbaijan, Take another look: the logo over red cliffs, with a snowy peak seen through the reveal lens

Azerbaijan was overlooked and misunderstood. Our answer was an invitation: take another look.

Through deep local immersion and a bold new positioning, we helped a country looking beyond oil become a destination worth seeing again.

Three street posters: new balance, natural beauty; summer hillsides, winter slopes; new expression, ancient original

Challenge

As reliance on oil began to decline, Azerbaijan wanted tourism to become a new engine for growth. But globally, it suffered from low awareness and outdated perceptions.

The Ministry of Culture and Tourism needed a brand that could introduce the country to the world and challenge misconceptions head on: not just promote tourism, but reposition a nation.

Brand filmYouTube film · plays on the live site

Solution

We spent two weeks in the country, travelling every region and talking to more than 50 residents.

That led to the positioning: Take another look. Azerbaijan is a country of contrasts: snow-capped mountains and desert, ancient heritage and modern culture, and warmth where people least expect it.

The brand system and the visitor experience strategy were both built on that idea, to challenge what people expect and spark curiosity.

Brand applications: brochure, city guides, map, notebook, postcards, tablet and phones
Visitor journey in four stages: choosing and buying, journey and arrival, visiting the country, departure and follow up
Visitor app screens: welcome, badges, local time, weather and exchange rate
Animated visitor app on a phone
Brand centre on laptop, tablet and phoneOnline guidelines pages: typography, photography, colours and the reveal lens

The result

After the rebrand, international visitors grew from 2.7 million to more than 3.1 million within two years, before the pandemic hit worldwide travel.

It became one of the most awarded place brands in the region, with six awards at the 2019 Transform Awards MENA, including Best Overall Visual Identity, Best Place or Nation Brand and Best Visual Identity from the Travel and Tourism Sector.

Azerbaijan trade show stand, with reveal lens pairs: nature craft, summer winter, woven engraved and more
My role
Lead creative: led an internal team across three offices, from concept to guidelines
Agency
Landor
Duration
3 months
Scope
Research and immersion, positioning, identity, visitor experience strategy, guidelines, trade show
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